Terms & Conditions

This site is operated by ABC Companies ltd., 40 Gracechurch Street, London EC3V 0BT United Kingdom reg no. 7732056 | VAT reg. no. GB 125 6437 18. (Privacy Policy)


ABC Companies Ltd. is, unless otherwise stated, the owner of all copyright, trademark and database rights on our online stores and it’s contents, pictures and media. The purpose of the site is to provide you with information about our business, products and online stores. We have taken every care in the preparation of our online stores. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the site at all times. 

The information on our online stores has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness.We may provide links to other websites and stores from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content, pictures and media you will find on those websites or online stores. If you decide to access linked websites you do so at your own risk. We reserve the right to change these terms without notice to you from time to time. Any such changes shall be effective once the revised terms have been posted on our online store.

Ordering

Through our Preview Service (On Screen Design) you are abel to see the final label. All spelling and punctuation is the responsibility of you and not covered by our Product Satisfaction Guarantee. Please check the final result in our Preview Service before adding the name tape to your basket. And please check your order carefully and make sure that the delivery address is correct before submitting the order to us.

We display the colors, font and content of our sewing labels through our Preview Service as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitors display of any colors will be accurate. When the order is received and confirmed, we will send you an order confirmation by e-mail. Please check it carefully and if you find any mistakes please contact our Customer Service.

Instructions for use

All our labels are woven in 100% pure cotton and Oeko-Tex® Standard (www.oeko-tex.com) 100 certified. Together with your shipped order you will find detailed user instructions on how to use our labels. If you at any time need help, simply contact Customer Service.

Delivery Policy

We start the weaving process once the order is confirmed and will ship your order within 6 - 9 working days. Actual delivery time may vary according to local postal delivery times.

Price Policy

All prices are shown in the local currencies (EUR, GBP, USD) and include 20% VAT for countries within EU. For countries outside EU we charge 0% VAT. Prices are subject to change without notice.

Payment Policy

We accepts VISA, MasterCard and Switch/Solo credit cards as well as PayPal payment.

Refund & Cancelation Policy

All our products are covered by a 60 days Product Satisfaction Guarantee as we believe in satisfied customers. If you are not satisfied, simply log into our online Customer Center, and fill out the return merchandise authorization (RMA) form. The cost and responsibility of the return is on you and you can expect your money back within 7 working days from our reception.

Privacy Policy

We take your privacy very seriously and will treat all of your personal information in accordance with all applicable data protection laws in the different countries we operate in. We do not store credit card details nor do we share customer details with any 3rd parties.

Contact us

If you have any comments or questions please contact Customer Service.